Last Updated: January 9, 2025

Issued by: Technology Future

1. Guiding Philosophy & Core Commitments

Technology Future (hereinafter referred to as "the Company," "we," "us," or "our") steadfastly adheres to the principle that "gaming is for leisure, and responsibility is paramount." We are dedicated to fostering a safe, healthy, and sustainable digital entertainment ecosystem. This Responsible Gaming Policy (hereinafter referred to as the "Policy") outlines the behavioral standards, protective frameworks, and support resources we have implemented to safeguard players'physical and mental well-being, ensuring gaming remains a positive and enjoyable leisure activity.

We recognize that every player's gaming experience should be balanced with real-life responsibilities. As such, we integrate responsible gaming principles into all facets of our service operations—from product design to user support—striving to deliver comprehensive protections for players of all backgrounds.

2. Core Principles & Player Guidelines

We advocate for rational, moderate, and mindful gaming behavior, with the following core principles and actionable guidelines for players:

2.1 Guiding Principles

Gaming is a legitimate form of leisure, but it should never take precedence over real-life obligations, relationships, or physical and mental health. We encourage players to maintain self-awareness, exercise self-control, and enjoy gaming while staying grounded in reality.

2.2 Practical Behavioral Guidelines

• Entertainment-First Mindset: Treat gaming as a way to relax and have fun, not as a means of generating income or resolving financial hardships. Avoid relying on gaming for profits and refrain from overinvesting time or money.

• Balanced Time Management: Establish clear daily/weekly gaming limits. We recommend no more than 2 consecutive hours of gaming per session and a maximum of 4 hours of total gaming per day. Take regular breaks (at least 10–15 minutes every hour) to stretch, rest your eyes, and maintain physical comfort.

• Financial Prudence: Before engaging in any gaming-related purchases (e.g., virtual currency, paid features), create a reasonable budget and adhere to it strictly. Do not use funds allocated for living expenses, education, medical care, or other essential needs for gaming.

• Prioritize Real-Life Commitments: Fulfill work, study, family care, and social responsibilities first. Do not let gaming disrupt work schedules, academic performance, family interactions, or social activities.

• Clear Mental State: Avoid gaming under the influence of alcohol, drugs, or other substances that may impair judgment. Do not use gaming to escape emotional distress, anxiety, depression, or other psychological challenges—seek professional support in such cases.

3. Identifying Unhealthy Gaming Behaviors

Recognizing the warning signs of unhealthy gaming early can prevent problems from escalating. Below are common red flags and potential impacts of problematic gaming:

3.1 Warning Signs of Unhealthy Gaming

• Repeatedly attempting to reduce or stop gaming but failing, and feeling frustrated or irritable when unable to play.

• Being overly preoccupied with gaming—constantly thinking about game plots, strategies, or characters when not playing, and eagerly anticipating the next session.

• Gradually increasing gaming time to achieve the same level of satisfaction, ignoring negative consequences such as fatigue, missed appointments, or conflicts with loved ones.

• Neglecting personal hygiene, diet, or sleep due to prolonged gaming, leading to declining physical health.

• Hiding gaming behavior from family, friends, or colleagues, or lying about the time spent playing.

• Experiencing strained relationships with family members, partners, or friends due to excessive gaming, resulting in misunderstandings or conflicts.

3.2 Potential Impacts of Problematic Gaming

• Life Function Impairment: Neglecting work tasks, academic assignments, or household responsibilities, leading to poor performance or family conflicts.

• Physical & Mental Health Risks: Developing eye strain, cervical issues, sleep disorders, or other physical problems from prolonged sedentary gaming; experiencing anxiety, irritability, depression, or reduced social adaptability due to excessive gaming dependence.

• Financial Burden: Incurring gaming-related expenses that exceed personal financial capacity, leading to economic stress or debt.

• Clinical Reference: Per the World Health Organization (WHO) International Classification of Diseases (ICD), gaming disorder is defined as a persistent pattern of gaming behavior (typically lasting at least 12 months) that causes significant impairment in personal, family, social, educational, occupational, or other key functional areas.

4. Comprehensive Support & Intervention Resources

We offer multi-faceted support for players struggling with unhealthy gaming habits, helping them regain control of their gaming behavior and life balance:

4.1 Professional Counseling Services

• Access to online or in-person consultations with licensed mental health professionals specializing in behavioral addictions (including gaming disorder).

• Referrals to psychological counseling institutions or clinics endorsed by medical authorities.

• For employees of partner organizations, access to confidential psychological support through Employee Assistance Programs (EAP).

4.2 External Professional Support Organizations

• National Problem Gaming Helpline: 1-800-522-4700 (24/7 free counseling and support).

• Gaming Addicts Anonymous (GAA): Visit https://www.gamingaddictsanonymous.org/ to join local support group meetings or online sharing sessions.

• SMART Recovery: Access evidence-based self-help tools and support groups via https://smartrecovery.org/ to overcome behavioral addictions.

• Local Mental Health Services: Referrals to community mental health centers, counseling hotlines, and other regional resources based on the player's location.

4.3 Educational & Informational Resources

• Official gaming disorder materials from the WHO, including diagnostic criteria, prevention guidelines, and self-assessment tools.

• Clinical practice guidelines for behavioral addictions from the American Psychiatric Association (APA).

• Research reports and educational articles on responsible gaming from the National Institute of Mental Health (NIMH) and other authoritative institutions.

• In-platform educational videos, infographics, and articles on healthy gaming habits and self-regulation techniques.

5. Voluntary Self-Exclusion & Restriction Programs

To help players proactively regulate their gaming behavior, we provide flexible and effective self-exclusion and restriction options:

5.1 Types of Self-Exclusion/Restriction

• Temporary Account Suspension: Players can suspend their accounts for 7 days, 30 days, 90 days, or 6 months, based on their needs.

• Permanent Account Closure: For players wishing to discontinue our services permanently, we offer irreversible account closure (note: closed accounts cannot be recovered, and all associated data and virtual assets will be handled per our Privacy Policy).

• Functional Restrictions: Customizable limits, such as restricting access to specific game modes (e.g., multiplayer battles, paid features), disabling virtual currency purchases, or setting daily/weekly gaming time caps.

5.2 Application Process

• Submit a self-exclusion/restriction request through the dedicated "Responsible Gaming" section in account settings or via verified application to our official support email.

• After submission, we will send a confirmation email to the registered address within 24 hours. Players must click the verification link to finalize the request (to prevent unauthorized actions).

• The self-exclusion/restriction takes effect 24 hours after verification. During this period, players can complete ongoing gaming sessions but cannot initiate new activities once the restriction is active.

5.3 Terms & Conditions of Self-Exclusion

• During the self-exclusion period, players are prohibited from registering new accounts using the same identity, email, or device. Violations will result in immediate suspension of the new account and may impact future service access.

• All promotional emails, in-game notifications, and special offers will be automatically paused during the self-exclusion period.

• Players are ineligible to participate in platform activities, competitions, or claim login rewards while self-excluded.

• Players remain liable for any unpaid fees, pending transactions, or other obligations incurred before the self-exclusion takes effect.

6. Virtual Currency Management & Consumption Protection

To mitigate financial risks from improper virtual currency use, we have established clear management rules and protective measures:

6.1 Virtual Currency Guidelines

• Gold Coins: Purely virtual in-game items for entertainment purposes only. They hold no real-world monetary value, cannot be transferred between users/accounts, and cannot be redeemed for cash, physical goods, or tangible services.

• Sweeps Coins: As outlined in our sweepstakes rules, these can be used for gameplay and prize redemption but are subject to strict limits and oversight to prevent excessive spending.

6.2 Consumption Protection Measures

• All virtual currency purchases are final and non-refundable, except as required by applicable law or due to technical errors on our part. Players are advised to confirm purchases carefully.

• Virtual currency is classified as entertainment consumption and does not qualify as a financial asset, investment product, or cash equivalent.

• Players can set personalized spending limits for virtual currency (e.g., daily, weekly, or monthly caps) via the account dashboard. Once the limit is reached, no further purchases are allowed within the specified period.

• We send consumption alerts for high-value virtual currency purchases to keep players informed of their spending.

7. Player Responsibilities for Responsible Gaming

Every player is accountable for their own gaming behavior. We expect players to:

• Regularly self-assess their gaming habits, monitoring whether time and spending remain within reasonable limits and if gaming is impacting work, study, or relationships.

• Proactively seek help through the resources provided in this Policy if signs of unhealthy gaming emerge, and communicate openly with family, friends, or professionals.

• Abide by self-exclusion and restriction agreements, and do not attempt to bypass limits (e.g., using others'identities to register accounts).

• Establish and maintain personal gaming boundaries, and encourage family and friends to practice responsible gaming.

• Guide minors (if applicable) to understand healthy gaming principles, and do not allow minors to use their accounts for gaming or purchases (in line with our age eligibility requirements).

8. The Company's Commitments & Implementation Measures

We are dedicated to integrating responsible gaming into the entire service lifecycle and taking proactive steps to promote healthy gaming:

8.1 Technical Protective Tools

• Implement real-time gaming session monitoring. If a player's continuous gaming time exceeds 2 hours, the system automatically displays a break reminder; if daily gaming exceeds 4 hours, a warning notification is sent with a link to self-assessment tools.

• Provide detailed spending tracking in the account dashboard, allowing players to view virtual currency purchase history, consumption trends, and remaining balances at any time.

• Strictly enforce age verification and geographic access restrictions to ensure only eligible users access our services, preventing minors from engaging in inappropriate gaming activities.

8.2 Policy Optimization & Industry Collaboration

• Establish long-term partnerships with authoritative responsible gaming organizations, advocacy groups, and medical institutions to continuously update and enhance this Policy based on the latest research and industry best practices.

• Conduct annual reviews of the Responsible Gaming Policy (at minimum) to adapt to legal changes, technological advancements, and user needs.

• Provide comprehensive responsible gaming training for all employees (especially customer support and product teams), enabling them to identify at-risk players promptly and offer accurate support and guidance.

• Refuse to design game mechanics that encourage excessive gaming (e.g., infinite task loops, mandatory continuous login rewards) and adhere to ethical product design principles.

9. Contact & Support Channels

If you have questions, suggestions, or need to apply for self-exclusion/restriction or responsible gaming support, please reach out via:

• Official Support Email: [email protected]

• Response Commitment: We will acknowledge receipt of your inquiry within 48 hours and provide a detailed response or action plan within 3–5 business days (depending on request complexity).

By using our services, you confirm that you have read, understood, and agreed to abide by all provisions of this Policy. We encourage you to share these guidelines with family and friends to collectively promote a healthy gaming culture. The Company reserves the right to revise this Policy in accordance with legal requirements and business needs, with the updated version taking effect upon announcement through official channels.